Effective Date: 9/21/2025
Last Updated: 9/21/2025

At Adult Excitements, we strive to provide a smooth and discreet shopping experience for every customer. Please review our shipping policy below to understand how your order will be processed and delivered.

Order Processing & Fulfillment

• All products available on our website are drop shipped directly from our trusted manufacturers.

• This means your order is packaged and shipped directly from the manufacturer’s warehouse to your provided shipping address.

• Processing times may vary depending on the manufacturer, but most orders are processed within 2–5 business days.

Shipping Times & Methods

• Shipping times depend on the manufacturer’s location and the destination of your order.

• Estimated shipping timeframes will be provided at checkout, but may vary based on carrier availability, customs clearance (for international orders), and other external factors.

• Standard shipping is typically used, unless otherwise noted.

Shipping Costs

• Shipping costs are calculated at checkout and may vary depending on the product’s weight, size, destination, and manufacturer’s policies.

• In some cases, products may ship separately if they come from different manufacturers.

Tracking Information

• Once your order has been processed, you will receive a confirmation email containing your tracking number(s).

• Tracking may take up to 48 hours to update depending on the carrier.

International Shipping

• We proudly ship worldwide where permitted.

• Please note that customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

Discreet Packaging

• All items are shipped in discreet packaging to ensure your privacy. The sender information will not reference Adult Excitements or product contents.

Delays & Issues

• While we work closely with our manufacturers to ensure timely delivery, unexpected delays (such as supply chain disruptions, customs holds, or courier issues) may occur.

• If your order is delayed beyond the estimated timeframe, please contact our support team at [insert email/contact link], and we will assist in tracking and resolving the issue.

Returns & Exchanges

• As products are shipped directly from our manufacturers, return and exchange policies may vary by product. Please review the product page for specific details.

• For assistance with a return or exchange request, contact us below.